Service Policy

Service Policy

This policy explains how salon, beauty parlour, grooming, wellness, and home visit services are handled on Styleo.

Service details

Each service may include a title, category, variants, duration, price, discounted price, included items, excluded items, products used, media, and special notes. Customers should read these details before booking.

Service availability

Availability depends on partner working hours, staff availability, service area, selected date, slot capacity, home visit availability, and operational status.

Before service

• Arrive on time or be ready at the home visit location.
• Disclose allergies, sensitivities, skin conditions, recent procedures, or medical concerns.
• Confirm the selected package, price, duration, and add-ons.

During service

Partners should use appropriate tools, products, hygiene practices, and professional conduct. Customers may ask questions before products are applied or tools are used.

After service

Customers may rate the service and report any issue with details and images. Results can vary by hair type, skin type, previous treatments, lifestyle, aftercare, and product reaction.

Limitations

Styleo does not guarantee identical results to reference photos or marketing images. Any treatment involving chemicals, heat, skin contact, or sharp tools carries some risk, and suitability must be checked before starting.